Questions and Concerns?
Returns: If you have questions about your order or have an issue that needs to be resolved please contact us at shari@myknowbrainer.com. Be sure to include the information in your packing slip. We are here to help you in anyway we can.
Shipping:
When all things go smoothly, we ship within 24 hours excluding weekends. While we offer free shipping for minimum orders, you can always choose expedited shipping. Expect to receive your shipment within a week of ordering. If there is a delay on our side, we will email you details. We also send notifications on the progress of your order. Keep in mind there may be some delays with carriers due to Covid.